Lifetime Benefits Experience these EXCLUSIVE benefits when shopping at Checkered Flag Honda
See What Our Customers Are Saying
Great customer service. And the service providers take the time to explain the services being completed. Only complaint is the long wait times.
Lou was great and went above and beyond. It is so rare to receive good customer service let alone great service.
Friendly, efficient, and helpful, Janelle explained everything to me very patiently. She is very knowledgeable about Hondas, too. As I am a visual learner, I appreciated the small model she showed me to explain some of the car parts and the procedures to be done by the mechanic. Thank you very much, Janelle.
Ease of the sale. Staff was courteous. Great experience. Knowledgeable salesman. Not back and forth negotations Definetly would return in the future
Stephanie and Roy were very quick and helpful. They explained the cost and time frame very clearly. Stephanie was able to get me in on late notice as well.
I brought my Hyundai in since their dealership was backed up on work, and Josh Trost and the mechanic took care of me like I had a Honda! Definitely recommend anyone to come and bring their car in for service.
My first time using service, I like the set up. The availability of the shuttle to get a ride. The tire I needed was in stock. The car being cleaned and wash was a nice plus
Customer service was very efficient, fast-paced. Went in to get my mirror skull cap replaced and my service advisor, Josh, helped out! Very polite, honest, and got my service needs fulfilled with gratitude! Will be back soon!
Not a long wait. Really comfortable waiting area! Very clean. Not far from home. Always a pleasant experience! Definitely repeat customer!
Lou was amazing. Even though I was less than happy to pay 500 for my car to be fixed, he made it such a pleasure experience. Thank you for your hospitality and communication!
Rachel Carter was very knowledgeable about the Honda products. She was professional and courteous at all times. I never felt pressured to buy.
I was checked in early and was seen very promptly. Stephanie was very friendly and personally kept me updated on my vehicles inspection progress.
Wait time within specified allotted time when the appointment was made. I appreciate that I got my car back within that time frame.
The communication levels were great, Josh was very professional and polite! I will continue to get my fluids and general maintenance done at checkered flag Honda!
Outstanding customer service. Josh Trost identified the correct parts that were needed for repairs in the service lane and got them on order immediately!
We had a nice overall experience with trading in our vehicle and buying a Honda Pilot with our great salesperson Kaity.
Very prompt on time support. Was met and in the lounge within 5 minutes! The service manager let me know what types of additional maintenance may be needed but it was not a hard sale!
Thank you Josh Trost for your professionalism and exceptional customer service. I couldn't be happier with the maintenance performed on my car.
Great service and friendly customer and nice conversation with me as deaf use write down the paper and text. Great help me how it works out and clear explain great job
Customer service was exceptional. Christian Williams was our initial contact and he was extremely helpful and knowledgeable. He got us the perfect vehicle. Marissa Shadler was referred to us by Christian and she was also very helpful and professional. She did a great job following up with us and ensuring all our questions were answered. Both sales associates made this sale happen, they never pressured us or made us feel uneasy. I will definitely be referring customers to them! Both Allen Hall and Marquis Grayes did a great job assisting with the sale and ensured all our questions were asked. All in all, great experience and we could not be happier.
Josh made the process very easy and kept us informed in regards to the status of our vehicle and what was needed for repair. He also helped us get a car rental for two days when the repair extended past the original estimate. He was friendly, informative and did a great job overseeing the entire process!
efficient courteous Josh was very organized and a pleassure to work with. He is a definite asset to the dealership! Will return to this location for next service/
Outstanding Customer Service and excellent mechanical repairs. My Service Advisor consistently kept me updated on the status of repairs for my vehicle.
Sherri Frank was very helpful, informative and quick to respond. Our buying experience was easy and straight forward. No pressure and no surprises. We bought our Used Huyndai Tuscon on Sunday. The engine light happened to come on last night. I reached out to her and she immediately responded at 9pm last night. Checkered Flag told me to bring car in as soon as I could. Sherri came in early to accommodate MY schedule. She and Jannell (I apologize if I mispelled) quickly got me in a brand new Honda CRV as a loaner car. My Tuscon is being sent to Checkered Flag Hyundai for service. So far so good. Always buy a used car from a reputable dealer. I have no complaints so far. I will make a follow up post.
The work was done quickly and efficiently. The service person was courteous and knowledgeable. Everyone was nice at this facility.
Welcome to Checkered Flag Honda
Thank you for taking the time to learn more about Checkered Flag Honda, the chosen Honda dealer of shoppers throughout the Virginia Beach area. We're happy to say that we are able to consistently offer our customers in Virginia Beach, Chesapeake, Portsmouth, Hampton, and Newport News an outstanding variety of new Honda vehicles, from the Honda CR-V crossover SUV to popular sedans like the Honda Civic and Honda Accord. You'll also find we have one of the most comprehensive selections of used cars in the area, including a variety of certified pre-owned Hondas.
You won't only get a great selection at our dealership, but you'll also pay a fair price. Our Up Front Pricing plan means every vehicle is already competitively priced with no hidden fees included. That means you won't have to worry about the stress and anxiety of trying to haggle for a good deal. In addition, whether you've got good credit or less than perfect credit we'll make sure that you're able to secure affordable financing on your vehicle.
While we know giving our customers a variety of high-quality, dependable, and affordable vehicles to choose from is essential, we know it's only the start of what makes a great automotive dealer. With over half a century in business, we've made it our business to deliver top-notch auto services to everyone who steps foot on our lot. Enjoy complimentary lifetime oil and filter changes, VA State inspections, towing services, shuttle services, and car washes for as long as you drive your car.
Whether you're ready to make a purchase or just want to have a look at what we've got, stop in and see us at your convenience at 6541 E. Virginia Beach Blvd. Norfolk, VA.