Extremely helpful and friendly staff. Service department has awesome team members. I have worked with both David and Terry. Both are always professional, friendly and willing to help.
With the coronavirus epidemic going on, the dealership had actually contacted me prior to my appointment letting me know of the precautions they were taking. Once there, they also had necessary precautions in place. Customer service was professional and prompt and actually got a better price on the service than I had originally planned. Was actually $10 cheaper than the coupon I had presented.
Fast and efficient customer service. We will buy and service all of our cars here. Terry is terrific. Thank you.
Best salesmen in the Hampton roads. Keep it completely honest with you which make you feel safe. He makes sure your comfortable when everything before you sign anything.
Tech where ready for me as soon as I pulled up. But it seemed the oil changed took forever. When the tech came and got me I was informed the mechanic recommend $1000 of work that should be done on my van. My van is fine.
There was no pressure to purchase from the beginning. Experiences Friendly customer service and a clean facility. Quickly answered questions and efficiently delivered paperwork
Efficient and professional service. The waiting area is nice and homey, with a TV and tea and coffee available. The use of Lyft is very useful.
Always greeted by someone upon entering the business. I’ve been buying and servicing my cars at Checkered Flag for 15 years. They keep me updated through the course of my service and promptly contact me when complete.
Honest, reliable, on time workmanship. David Brown I find to be one of your best Service Consultants! Super honest no pressure only the facts super friendly makes you feel right at home! :o)
The service that I received was superior. My service provided was for an oil change. I was in and out in less than 90 minutes.